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Everything You Need to Know. Before You Ask.

Answers to the questions enterprise buyers ask most when evaluating Zennovate's solutions.

Solution and Compliance

Yes. Zennovate is an Accredited Service Provider for UAE e-Invoicing, and Zennovate's ZENvy e-Invoicing solution is pre-approved by the UAE Ministry of Finance. The solution integrates with the OpenPEPPOL network and the FTA's FATOORA platform, handling data extraction, validation, format conversion and status reconciliation from your source ERPs.

Zennovate's solutions currently cover e-invoicing for Saudi Arabia, the UAE and Oman, with Qatar e-invoicing readiness ahead of an expected 2027 mandate. VAT compliance is live across Saudi Arabia, the UAE, Oman and Bahrain, with VAT readiness support for Qatar and Kuwait ahead of any future mandate. Billing/Invoicing is available across all six GCC countries.

Yes. The solution supports business-to-business and business-to-government transactions for the UAE, and also business-to-consumer transactions for Saudi Arabia, including advance (prepayment) invoices, credit notes and debit notes in the required formats. In the UAE, the solution also supports receiving purchase e-invoices through the OpenPEPPOL network, per FTA guidelines.

Zennovate's ZENvy E-Invoicing solution generates invoices in UBL 2.1 / PINT-AE XML for UAE FTA compliance, and PDF, PDF A/3 and XML for ZATCA compliance in Saudi Arabia. Human-readable PDF and archival-grade PDF A/3 are supported across all invoice types.

Yes. The solution generates invoices in Arabic, English and bi-lingual formats simultaneously. This is available for all billing and e-invoicing solutions across GCC countries.

Our compliance team monitors regulatory updates from the UAE FTA, ZATCA and other GCC authorities continuously. Solution updates are released to ensure clients remain compliant as regulations evolve. Clients on active support contracts receive these updates as part of their agreement.

Yes. Zennovate's solutions handle multi-currency transactions, a standard requirement for enterprises operating across multiple geographies and billing in different currencies.

Integration and Technical

SAP, Oracle, Microsoft Dynamics and other enterprise ERPs. Integration is via real-time API or batch file depending on your setup and transaction volumes.

Yes. This is one of Zennovate's core strengths. The solutions are designed for holding groups and diversified conglomerates that need to manage compliance across multiple subsidiaries, branches and legal entities from a single deployment

Yes. Zennovate's solutions provide real-time APIs for ERP integration and invoice processing. Our technical team works with your IT team during implementation to ensure the integration fits your existing architecture.

Zennovate's integration layer is designed to connect with a wide range of source systems beyond the standard ERPs. Speak to our team or a certified regional partner with details of your current setup, and we will confirm compatibility and integration approach.

Yes. The solution supports configurable billing cycles and grouping by transaction, product group or branch. This is particularly useful for enterprises with complex billing structures or high-volume operations.

Security and Data

Zennovate is ISO 27001, SOC 2 Type II certified and OWASP compliant. All our solutions are WAPT tested regularly. On-premise and private cloud deployment means your invoice data stays within your own infrastructure at all times, with no third-party cloud exposure for on-premise customers. For SaaS customers, our ISO and SOC 2 certifications assure that your data is protected to industry and regulatory standards.

Yes. Zennovate holds ISO 27001:2022 and SOC 2 Type II certification for information security management and compliant processes. Our systems and processes meet international standards for protecting sensitive financial data.

Only your authorised users, based on the role-based access controls you configure within the solution. Zennovate does not access or store your transactional data outside your infrastructure, unless mutually agreed for support purposes.

Commercial and Support

Zennovate solutions are designed for organisations with high invoice volumes, multiple entities or multi-ERP environments. However, some of our enterprise-level solutions are available to SME's on SaaS as well, at a reasonable price point. If you are unsure whether our solution is a right fit for your organisation, speak to our team and we will provide an honest assessment.

Licensing is based on your deployment scope, entity count and transaction volumes. Contact our team for a proposal specific to your requirements.

Zennovate provides ongoing support covering regulatory updates, technical assistance and platform maintenance. Support terms are agreed as part of your implementation contract. Enterprise clients with Thomson Reuters ONESOURCE agreements can also access support through the Thomson Reuters MENA team.

Yes. Zennovate's solutions are co-branded and distributed as ONESOURCE solutions through Thomson Reuters. If your organisation already has a Thomson Reuters relationship, speak to your Thomson Reuters Account Manager to explore adding Zennovate's solutions to your compliance stack.

Request a demo through our Contact page. Our team will review your ERP landscape, entity structure and compliance requirements and give you a clear picture of what a Zennovate solution deployment looks like for your organisation.

Still Have a Question?

Contact our team directly and we will get back to you within one business day.